LDH Trading Ltd
Last updated: 02/09/2025​

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At LDH Trading Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us via our eBay store.

1. Who We Are

LDH Trading Ltd is based in Leeds, West Yorkshire. We specialise in sourcing and selling surplus aviation and automotive tools and consumables. For any privacy-related questions, you can contact us at:

Email: sales@ldhtradingltd.co.uk
Address: Unit 4 (3), Hilltop Commercial Centre, Houghley Lane, Leeds, UK, LS13 2DN

2. Information We Collect

When you use our website or shop via our eBay store, we may collect:

• Contact details (name, email, phone number, address)

• Transaction details (items purchased, payment information via eBay)

• Technical information (IP address, browser type, cookies, and analytics data)

• Communication records (messages, enquiries, or feedback sent to us)

We do not store or process payment card details on our website. All payments are securely handled by eBay or third-party payment processors.

3. How We Use Your Information

We may use your information to:

• Process and deliver orders made via eBay

• Respond to enquiries and provide customer support

• Improve our website and services

• Comply with legal obligations (e.g., tax and accounting requirements)

• Send updates or marketing information (only if you have opted in)

4. Sharing Your Information

We only share your data when necessary, including with:

• eBay (for order processing and communication)

• Service providers (IT support, website hosting, analytics tools)

• Legal authorities, if required by law

We never sell your personal data to third parties.

5. Cookies & Tracking

Our website may use cookies to improve user experience, track site performance, and analyse visitor behaviour. You can disable cookies through your browser settings, but some features may not function properly.

6. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data (where applicable)

• Object to or restrict certain types of processing

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [Insert Email Address].

7. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., tax and accounting regulations).

8. Security of Your Information

We take appropriate technical and organisational measures to safeguard your personal information from loss, misuse, or unauthorised access.

9. Links to Third-Party Websites

Our website may contain links to third-party sites, including eBay. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.